Privacy Policy

Last updated: April 18, 2024

1. Introduction

GoFind ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, marketplace, and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account (name, email address, password)
  • Make a purchase (billing address, payment information)
  • Contact us (email, phone number, message content)
  • Complete your profile (profile picture, bio, social links)

2.2 Usage Data

We automatically collect certain information when you visit, use, or navigate the Service, including:

  • IP address, browser type, and device information
  • Pages visited, time spent on pages, and navigation patterns
  • Search queries and product views
  • Cookies and similar tracking technologies

2.3 Payment Information

All payments are processed by third-party payment processors (Stripe, PayPal). We do not store your full credit card details on our servers. We only receive and store limited payment information necessary to complete transactions and prevent fraud.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our Service
  • To process transactions and send transaction notifications
  • To communicate with you about updates, security alerts, and support messages
  • To personalize your experience and recommend relevant products
  • To detect, prevent, and address technical issues and fraud
  • To comply with legal obligations and enforce our terms

4. Sharing Your Information

We may share your information in the following situations:

4.1 With Service Providers

We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.

4.2 For Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4.4 For Legal Reasons

We may disclose your information where required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until you delete them).

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need to process your personal information, we will delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request copies of your personal information
  • Rectification: Request correction of inaccurate information
  • Erasure: Request deletion of your personal information
  • Restriction: Request restriction of processing your information
  • Portability: Request transfer of your data to another organization
  • Objection: Object to processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

10. International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Mailing Address

    GoFind Privacy Office
    123 Tech Street, San Francisco, CA 94107

  • Response Time

    We aim to respond to privacy inquiries within 7 business days

Data Protection Officer

GoFind has appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Policy and data protection laws. You can contact our DPO directly at [email protected] for any privacy-related concerns.

For residents of the European Union, you also have the right to lodge a complaint with your local data protection authority.